By Phone

Help Desk

West Polk County (863) 688-FREE (3733)
East Polk County (863) 291-FREE or 679-FREE (3733)
Highlands County (863) 385-4057 or 382-6620
Okeechobee County (863) 467-FREE (3733)
Hardee County (863) 773-FREE (3733)
DeSoto County (863) 494-8171
Toll Free (866) 913-FREE (3733)
(available outside local dialing area)
LoansPlus (863) 284-LOAN (5626)

Direct Touch Banking

West Polk County (863) 688-FREE (enter 1)
East Polk County (863) 291-FREE or 679-FREE
(enter 1)
Highlands County (863) 386-0321
Okeechobee County (863) 467-FREE (enter 1)
Hardee County (863) 773-FREE (enter 1)
Toll Free (866) 913-FREE (enter 1)
(available outside local dialing area)

Spanish Language Desk

(Información en Español)
(863) 904-4999
(877) 8-DINERO

By Email

Online Services Support
General Information
Mortgage Department
Marketing Department
Loan Department

Chief Executive Officer & President
Chief Administrative Officer
Chief Lending Officer
Chief Operations Officer
Chief Financial Officer
Chief Real Estate Officer

By U.S. Mail

MIDFLORIDA Federal Credit Union
P.O. Box 8008
Lakeland, FL 33802-8008

By Fax

Call our Help Desk for specific department fax numbers
 

To report a suspicious email (phishing scam) or if you discover suspicious activity, please email Risk Management.
To report a lost or stolen Debit Card, please call 1-800-472-3272 available 24 hours a day, 7 days a week.
To report a lost or stolen Credit Card, please call 1-800-299-9842 available 24 hours a day, 7 days a week.
To report a lost or stolen checkbook, please call one of the Help Desk numbers above. If after business hours, you may put a stop-payment on a check or a series of checks by calling Direct Touch.