By Phone

Help Desk

West Polk County (863) 688-FREE (3733)
East Polk County (863) 291-FREE or 679-FREE (3733)
Highlands County (863) 385-4057 or 382-6620
Okeechobee County (863) 467-FREE (3733)
Hardee County (863) 773-FREE (3733)
DeSoto County (863) 494-8171
Toll Free (866) 913-FREE (3733)
(available outside local dialing area)
LoansPlus (863) 284-LOAN (5626)

Direct Touch Banking

West Polk County (863) 688-FREE (enter 1)
East Polk County (863) 291-FREE or 679-FREE
(enter 1)
Highlands County (863) 386-0321
Okeechobee County (863) 467-FREE (enter 1)
Hardee County (863) 773-FREE (enter 1)
Toll Free (866) 913-FREE (enter 1)
(available outside local dialing area)

Spanish Language Desk

(Información en Español)
(863) 904-4999
(877) 8-DINERO

By Email

Online Services Support
General Information
Mortgage Department
Marketing Department
Loan Department
Spanish Language Desk

Chief Executive Officer & President
Chief Administrative Officer
Chief Lending Officer
Chief Operations Officer
Chief Financial Officer
Chief Real Estate Officer
Chief of Business Services

By U.S. Mail

MIDFLORIDA Federal Credit Union
P.O. Box 8008
Lakeland, FL 33802-8008

By Fax

Call our Help Desk for specific department fax numbers
 

To report a suspicious email (phishing scam) or if you discover suspicious activity, please email Risk Management.
To report a lost or stolen Debit Card, please call 1-800-472-3272 available 24 hours a day, 7 days a week.
To report a lost or stolen Credit Card, please call 1-800-299-9842 available 24 hours a day, 7 days a week.
To report a lost or stolen checkbook, please call one of the Help Desk numbers above. If after business hours, you may put a stop-payment on a check or a series of checks by calling Direct Touch.