Direct Touch Banking

Quick Check  Account Inquiries   Financial Transactions  Member Services   Credit Union Info and Requests  Additional Info

 

New Enhanced Features Bilingual voice prompts – English and Spanish (Disponible en Español) Loan estimates Saving estimates Statement copy orders Brochure requests Stop payment orders Branch and ATM location list

Great Existing Features: Get account balances Review account history Make funds transfers Make loan payments Process withdrawals by check and more

Just dial the Direct Touch Banking number for your area and follow the automated instructions:
East Polk County 291-FREE (enter 1)
West Polk County 688-FREE (enter 1)
Highlands County 386-0321
Okeechobee County 467-FREE (enter 1)
Hardee County 773-FREE (enter 1)
Toll Free 866-913-FREE

Quick Check

Primary Savings and Checking Balances
Provides the following options:

• Primary savings and checking balances
• Most recent transactions-savings
• Most recent transactions-checking
• Transfer funds-savings to checking
• Transfer funds-checking to savings

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Account Inquiries

Account Balances & Available Balances
Account History
Checking

• Transaction history
• Cleared checks
• Last deposit

Savings

• Transaction history
• Last deposit

Loans

• Transaction history
• Last payment

Certificates

• Transaction history

Tax / IRA Information - Prior year, Current year

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Financial Transactions

Transfer Funds (within same account)
Loan Payment
Loan Advance
Cross Account Transactions
(Transfers made between two different MIDFLORIDA accounts on which you are an account holder. A transfer to an account in which you are not the account holder must be set up in advance by a member service representative.)
Withdrawal by Check

To access another account press #99

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Member Services

1. Checking Services

• Request check copy*
• Request stop pay*

2. Request Statement Photocopy

• Monthly statement copy*
• Quarterly statement copy*

3. Change Audio PIN

• (not valid for Debit/ATM card PIN changes)
• For security purposes, please do not use any part of your Social Security number.

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Credit Union Information and Requests

1. Financial Calculations

• Loan payment calculation
• Savings plan calculation

2. Request Brochures

• Loan application
• Debit card application
• VISA® credit card application
• Online Banking application

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Additional Information

• Press 00 if you are a first-time user and need to establish a PIN
• Press 9 to end the call
• Press 0 to access information
• Press * to return to the previous menu
• Enter dollars and cents without the decimal, ie. $20.03 = 2003
• To access another account press #99
• Press 1 to have information repeated
*These services require a fee. See “Common Cents” fee schedule for details.
... and listen to the prompts which will navigate you through the categories below:

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What a Bank Should Be
Available 24 hours a day, 7 days a week – use any phone, anywhere.