Skip to Content

News & Insights Blog

Latest Posts

April 24, 2020

Financial Glossary for Turbulent Times

Many of us are facing information overload during these challenging times. To help members better understand the services available to them—and to help us all make a little more sense of what we’re reading in the news—we’ve compiled a glossary of banking- and economics-related terms.


  • Help Desk: You’ve got questions, and they’ve got answers! Our Help Desk experts are available Monday through Saturday, from 7 a.m. to 8 p.m., and can be reached at (863) 688-3733 or toll free at (866) 913-3733. Whether you’re locked out of Online Banking, noticed an unexpected transaction on your statement, or have a question about your account, it's Help Desk to the rescue!
  • Skip-A-Payment: This handy program allows you to skip a payment on your auto, recreational vehicle, or personal loans. You may skip one payment per calendar year, and certain conditions apply. Visit our coronavirus updates page to learn more about Skip-A-Payment, which is available with no service fee at the date this article was published.
  • Early Paycheck: As its name implies, this service provides early access to your direct deposited paycheck! Funds could be available as soon as two days early, but timing can vary depending on when your employer submits payroll. Early Paycheck can apply to any funds received via ACH, including IRS Economic Impact Payments, tax refunds, and other government benefits.

All about economics

  • Deposit insurance: Provided by the National Credit Union Administration (NCUA), the National Credit Union Share Insurance Fund (NCUSIF) protects members’ deposits if a credit union fails. In general, accounts are insured up to $250,000.
  • Recession and depression: A recession occurs when economic conditions gradually decline over a period of six months. A depression, on the other hand, occurs when a decline in economic activity is sustained long term. Although the pandemic has caused catastrophic damage to the economy, we are not technically in a depression because the damage has not been felt over a long period of time.
  • Unemployment rate: This statistic provides the percentage of the labor force that isn’t working. The current health crisis has forced many businesses to close, leading to an unprecedented loss of jobs.